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Monday, November 30, 2009

Get the solved assignment of Management Information Systems for MBA MB0031 of SMU. The question is related to “Explain how information is classified? Give suitable examples of the classification and also the user of that information.” We already have explained about Value Chain in MIS.

There are six major types of information systems:

Transaction processing systems (TPS) – A transaction processing system (TPS) helps in conducting the daily routine activities like sales order entry such as Airline reservations, payroll etc.

Office systems – Some of the tasks involved in the administration of an office are storage of data, manipulation of data, documentation, communication etc. To increase the efficiency of these activities various word processors, image processors, telecommunications systems, networks are adopted. These constitute the office systems.

Knowledge based systems (KBS) – KBS is a system that represents knowledge. Abundant information is available today. These in formation are representatives of various fact and figures. These constitute knowledge base. They system adopted is capable of quick data acquisition and interpretation of the data which is necessary in decision making. This system is used as an expert to give expert advice on various subject matters and of time as a consultant. Such a system is known as knowledge based system.

Decision support system (DSS) – Managers are usually faced with challenges which are unstructured. The problems they face are normally under situations involving uncertainties and risks. Decision making becomes very difficult under such situations. A system which provides solutions to such problems is known as decision support system (DSS).

Management Reporting Systems (MRS) – Management reporting system (MRS) helps the management in decision-making by providing them with reports and different statistical tools.

Executive support systems – Executive support systems helps the senior executives in the organization in decision making through advanced graphics and communication.

Different kinds of information systems serve different levels in an organization. Each level of system and its sub system is views differently depending upon the following levels of classification. Operation-level systems help the managers in keeping track of the daily routine activities. For example - recording daily sales placing orders knowledge-level system from the workstations and office systems in an organization with help in including the latest technology in the working of the organization.

For example, preparing displays for advertisements. Management-level systems help in administrative activities and decision-making of the managers.

For example, the monthly sales figures by territory.


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